1. Introduction
MBBS Adda ("we", "us", "our") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you use mbbsadda.in. By using MBBS Adda you consent to the data practices described here.
2. Information We Collect
Information you provide
- Account information: name, email address, phone number, and password when you register
- Profile information: MBBS year, university, and city (optional, to personalise your experience)
- Payment information: billing details processed securely through payment partners (we do not store full card details)
- Communications: messages sent through contact forms, email, or support channels
Information collected automatically
- Usage data: pages visited, questions attempted, time spent, features used
- Device information: browser type, operating system, screen resolution, device type
- Log data: IP address, access times, referring URLs, error logs
3. How We Use Your Information
- Provide, operate, and maintain the MBBS Adda platform
- Personalise your study experience
- Process transactions and send purchase confirmations
- Send transactional emails (account confirmation, password reset)
- Send educational updates and announcements (you may opt out)
- Analyse usage patterns to improve content and experience
- Detect and prevent fraud and security breaches
- Comply with legal obligations
4. Sharing Your Information
We do not sell your personal data. We may share information with:
- Payment processors such as Razorpay to process transactions securely
- Analytics providers such as Google Analytics (anonymised) to understand platform usage
- Email service providers to send transactional and marketing emails
- Legal authorities when required by law, court order, or to protect our rights
5. Cookies
We use cookies and similar technologies:
| Type | Purpose | Duration |
|---|---|---|
| Essential | Login sessions, security, core functionality | Session |
| Analytics | Understanding how users interact with the platform | Up to 2 years |
| Preferences | Remembering your settings | 1 year |
You can control cookies through your browser settings. Disabling them may affect some features.
6. Data Retention
We retain your personal data for as long as your account is active or as needed to provide services. If you delete your account we will delete or anonymise your data within 30 days, except where retention is required for legal, tax, or accounting purposes.
7. Data Security
We use industry-standard measures including SSL/TLS encryption for all data transmission, encrypted password storage (bcrypt hashing), regular security audits, and access restricted on a need-to-know basis.
8. Your Rights
Under applicable Indian data-protection law you have the right to access, correct, delete, and port your personal data, and to opt out of marketing communications at any time. To exercise these rights, contact privacy@mbbsadda.in.
9. Children's Privacy
MBBS Adda is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, contact us and we will delete it.
10. Changes to This Policy
We may update this Privacy Policy periodically. We will post the new policy on this page and, where appropriate, notify you by email. The date at the top shows when it was last updated.
11. Contact Us
Privacy questions: privacy@mbbsadda.in or visit our contact page.